Terms & Conditions (T&C's)

Effective as of 01/09/2024; last updated 14/07/2025

Welcome to 2Win Alerts. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions.

Service Overview

  • 2Win Alerts provides a notification service that alerts users via SMS when specific competition-related triggers (such as alarms or prompts) occur during radio station broadcasts.
  • Users are responsible for entering the competitions via the official links provided on our site. We are not affiliated with radio stations and do not handle competition entries.
  • Note: Alerts are only sent when a qualifying alarm/event is broadcast by the radio station. On days when no trigger occurs, no alert will be sent. This is beyond our control.

Pay-As-You-Go Model

  • Users can select the number of alert days, starting from one day up to the end of the competition. The service cost is displayed at checkout.
  • Payments are processed via Stripe, and no sensitive payment data is stored on our servers.

Refund Policy

  • Refunds are offered under the following circumstances:

    • Failure to deliver notifications due to technical issues on our end.

    • Users must request refunds within 7 days of the missed notification via our contact form.

    No refunds will be provided for:

    • Days where no qualifying alarm is broadcast by the radio station.

    • Incorrect or incomplete contact information provided by the user.

    • Any issues outside of our control, including changes to the radio station’s schedule or competition format.

    • No refunds are issued for days when the station does not broadcast a qualifying event — in such cases, your service was delivered correctly.

Liability Limitations

  • 2WinAlerts is not responsible for any competition outcomes or for interruptions caused by third-party services (e.g., radio stations or server downtime).
  • Our liability is limited to the amount paid for the service. We will not be liable for any indirect or consequential damages.

Governing Law

  • These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the UK courts.

User Obligations

  • Users must ensure the accuracy of their contact details to receive notifications.
  • It is the user’s responsibility to keep updated on competition terms and conditions as set by the radio stations.